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FAQs

FAQs

If you have questions, we’re always here to help. But here are some of the most popular queries we get and some useful information for you to know.

General information

Find answers to the most common questions about Aquamare Marine, our company values, global presence, and how we support yacht owners, industry partners, and suppliers

How does Aquamare Marine support sustainability and responsible yachting?

We are committed to sourcing innovative materials and technologies that enhance yacht performance while considering environmental impact. Our team stays updated on industry trends to offer clients the latest sustainable solutions.

What kind of partnerships does Aquamare Marine offer to suppliers and brands?

We collaborate with leading marine equipment manufacturers and suppliers, providing opportunities for joint marketing, product development, and expanded market reach through our established client base and reputation for excellence.

How does Aquamare Marine approach client communication?

We believe communication is at the heart of excellent service. Our team listens carefully to client needs, provides tailored advice, and ensures transparency at every stage of a project to build long-term, trusted relationships.

Can I see examples of Aquamare Marine’s previous work?

Yes, our website features a gallery and detailed case studies showcasing complex projects, craftsmanship, and innovative solutions. These resources help prospective clients and partners understand our capabilities and attention to detail.

How does Aquamare Marine ensure quality and reliability?

Quality control is central to our process. All projects are managed in-house by our skilled team, allowing us to maintain high standards, offer warranties, and deliver exceptional finishes that meet the expectations of luxury yacht owners and industry partners.

Who are Aquamare Marine’s typical clients?

Our clients include yacht and superyacht owners, luxury boat builders, marine suppliers, and high-end product brands seeking a reliable partner for bespoke marine solutions. We also work closely with industry professionals and suppliers looking to expand their market reach.

Which regions does Aquamare Marine serve?

We have a strong presence in the UK, France, and the US. Our global approach ensures we can support clients and partners wherever they are based, including providing overseas repairs and support for yachts worldwide.

What makes Aquamare Marine different from other marine engineering companies?

Aquamare Marine is a one-stop shop for marine engineering, supply, and refit needs, managing every project in-house to ensure seamless, high-quality service. We pride ourselves on delivering true luxury, premium expertise, and highly personalised attention for yacht owners and industry partners.

Our services

Explore detailed FAQs about our comprehensive range of yacht services, from maintenance and care programs to technical installations, engineering, refits, and support, designed to deliver seamless, luxury results for every client.

What types of vessels or marine structures can be scanned?

Aquamare’s 3D scanning technology is adaptable for a wide range of marine assets, including motor yachts, sailing yachts, commercial vessels, barges, offshore platforms, and even individual components like propellers, shafts, and rudder assemblies. Whether you require full vessel surveys or focused scans of complex internal machinery spaces, our technicians can capture precise geometry in virtually any marine environment—even in tight, dark, or hard-to-access locations.

What makes Aquamare Marine a preferred partner for boat builders and designers?

Our reputation is built on delivering true luxury, premium expertise, and highly personalised attention. We focus on building long-term relationships, offering reliable service, warranted work, and transparent communication. Boat builders can trust Aquamare Marine to handle complex projects, provide expert advice, and deliver results that justify the investment in high-end yacht construction.

What support does Aquamare Marine offer to yacht and boat builders during new builds or major projects?

Aquamare Marine acts as a one-stop shop for boat builders, offering comprehensive support throughout the construction process. Our services cover everything from carpentry, upholstery, and electrical design to marine engineering and parts supply. We manage all aspects in-house, ensuring seamless project delivery, strict quality control, and timely communication, making us a reliable partner for even the most demanding builds.

How does Aquamare Marine handle international logistics and urgent requests?

With a global network of locations—including the UK, France, USA, and Australia—Aquamare Marine is equipped to support clients wherever their vessels are located. We specialise in rapid-response logistics, including emergency parts delivery and overseas repairs, ensuring minimal downtime and uninterrupted luxury for yacht owners and operators.

Can Aquamare Marine restore vessels to their original or even better-than-factory condition after damage?

Yes, our team is experienced in restoring yachts to better-than-factory standards, as demonstrated in our case studies. Whether your vessel has suffered a collision or needs rectification of previous repairs, we deliver results that exceed expectations, blending repairs seamlessly with the original design and finish.

What is the process for starting a marine engineering project with Aquamare Marine?

The process begins with a thorough consultation to understand your vessel’s needs and your personal requirements. Our in-house design and engineering team then develops a tailored plan, manages all aspects of the project—from design and sourcing to installation and commissioning—and keeps you informed throughout. This ensures a seamless, transparent experience and results that align perfectly with your vision and operational demands.

Can Aquamare Marine handle bespoke or complex engineering requirements?

Yes, our team specialises in tackling bespoke and highly complex engineering challenges, whether for new builds, refits, or retrofits. We offer custom loom manufacturing, precision 3D scanning, and integration of cutting-edge technologies, ensuring that even the most unique or demanding specifications are met with precision and expertise.

Can Aquamare Marine install and support specialised equipment like Opacmare systems or Seakeeper stabilisers?

Yes, Aquamare Marine is an authorised distributor and installer for leading marine equipment brands such as Opacmare and Seakeeper. We offer sales, installation, and full support for a wide range of specialised systems, including passerelles, lift platforms, stabilisers, and more. Our expertise ensures that even the most advanced equipment is seamlessly integrated and supported throughout its lifecycle.

Can Aquamare Marine handle complex or highly customised refit projects?

Yes, Aquamare Marine specialises in bespoke and complex refit projects, as demonstrated in case studies such as transforming a gym into a luxury guest cabin or reimagining bathrooms with custom finishes. Our expertise spans sourcing unique materials, replicating intricate woodwork, and integrating custom furniture and systems, ensuring even the most challenging requests are executed to the highest standard and seamlessly blend with the existing yacht design.

What types of yacht refit and customisation services does Aquamare Marine offer?

Aquamare Marine provides a comprehensive range of refit and customisation services, including hull repairs, interior refurbishments, system upgrades, bespoke carpentry and upholstery, electrical design, and the integration of cutting-edge marine technology. Whether you want to revitalise your yacht’s interiors, modernise entertainment systems, or enhance performance with advanced propulsion and stabilisation solutions, our in-house team manages every detail to deliver a seamless, luxury result.

Can Aquamare Marine service and upgrade specialised equipment on my yacht?

Yes, our team specialises in servicing and upgrading a variety of advanced marine systems, such as Seakeeper gyro stabilisers, Tecnicomar watermakers, and Opacmare passerelles. Whether you require a system upgrade or preventative maintenance to keep your equipment running smoothly, we have the expertise to deliver exceptional results.

Product information

Get answers to your questions about our product range, ordering process, shipping, returns, warranties, and the policies that ensure a smooth and transparent purchasing experience.

Can I get support or advice on choosing the right product for my yacht?

Absolutely. Aquamare Marine’s team of experts is available to provide personalised advice and guidance, helping you select the best products for your specific needs and vessel requirements. This aligns with our commitment to concierge-level service and long-term client relationships.

What guarantees or warranties come with Aquamare Marine products?

In addition to your statutory rights, Aquamare Marine guarantees its work and materials for 12 months from completion against defects due to poor workmanship or defective materials. This guarantee applies only to the original purchaser and covers defects promptly notified in writing. For full details and geographical limitations, see our Terms of Business.

What are the shipping options and lead times for Aquamare Marine products?

Aquamare Marine offers free shipping on all UK orders, with most items shipped via next-day service and larger items on a three-day service. International shipping is available to a wide range of countries, with prices calculated at checkout. Lead times are listed on each product page, and urgent delivery options are available upon request. Please note that international shipping quotes are estimates and do not include local taxes or duties. For more details, see our Shipping Policy.

What is Aquamare Marine’s policy on returns and refunds for products?

If you are not satisfied with your purchase, you can return items in their original unused condition within 30 days of purchase. Returns must be accompanied by a returns number (requested via email), a signed letter stating the reason for return, and the original receipt. Please note that all items are subject to a 10% restocking fee, and original shipping and handling costs are non-refundable. Used or altered merchandise will not be accepted for return or exchange. For full details, see our Refund and Returns Policy.

Careers & opportunities

Learn more about working at Aquamare Marine, the types of roles we offer, our company culture, and how to apply to join our team of marine professionals.

How can I apply for a vacancy at Aquamare Marine, and what is the recruitment process?

To apply, visit our current vacancies page or the relevant job listing, where you can submit your application directly. The recruitment process typically involves submitting a CV and cover letter, followed by interviews with our team. We look for candidates who demonstrate both technical ability and a strong alignment with our values of quality, teamwork, and customer service. Successful applicants join a dedicated team of marine professionals committed to delivering excellence in every project.

What is the career development and training environment like at Aquamare Marine?

Aquamare Marine is committed to supporting ongoing professional development. Team members benefit from hands-on learning, mentorship, and opportunities to work on a variety of projects, from Seakeeper commissions to advanced refits and installations. Apprentices and new hires are encouraged to expand their skills through both on-the-job experience and formal training, with the potential to progress into more senior or specialised roles as they grow with the company.

What qualities and skills does Aquamare Marine look for in candidates?

We value detail-oriented, organised, and adaptable individuals who are eager to learn and contribute to our team. For technical roles, experience in marine engineering, GRP repair, or related disciplines is highly regarded, while administrative positions require strong organisational and communication skills. Teamwork, reliability, a willingness to travel, and a commitment to safety and quality are essential across all roles.

What types of career opportunities are available at Aquamare Marine?

Aquamare Marine offers a diverse range of career opportunities, including roles such as Marine Engineer (UK and France), Operations & Office Administrator, GRP Surface Technician, and Office & HR Administrator. We seek candidates with a passion for marine technology, a commitment to quality, and the ability to work across multiple marine systems or business functions. Opportunities exist for both experienced professionals and those looking to develop their skills in a dynamic and supportive environment.

Need more information?

If you haven’t found the answer you’re looking for, explore our helpful links below or get in touch with our team for further assistance.

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